General Guidance – Role

Think about ways in which you help staff understand and manage their roles and responsibilities

Providing clarity

• Ensure all staff have job descriptions that define their responsibilities and clarify the core functions of their jobs.
• Make sure staff understand each other’s remits and responsibilities. People need to know who does what and how this fits in with the aims of the workplace and the wider organisation.
• Ensure all staff are advised of changes to any individual remit, and that everyone understands the impact of the revision. Remind staff of the revised arrangement as often as is required!

Providing Information

• Display school/ centre targets and refer to these regularly. Remind staff of the way in which their respective responsibilities helps to achieve the identified targets.
• Ensure staff are familiar with required standards of performance, for specific tasks and for jobs in general e.g. discuss criteria for successful task completion, display and discuss codes of competencies.
• Provide information about roles and responsibilities in induction training/ information for new staff.

Providing Support

• Encourage staff to discuss concerns or uncertainties relating to their role, remit or responsibilities.
• Be alert to possible conflicts occurring within a role and resolve these with staff quickly and constructively.